Frequently Asked Questions

Please contact us if you issue continues after following our basic troubleshooting steps.

What should I do if my computer is not powering back on.

Power cycle computer and disconnect from the power source for a full minute then reconnect everything and try again.

Why my computer is not connecting to the internet?

It could be an internet browser issue try a different browser like Chrome or Edge.

Why my computer is slow?

There are several reasons why a computer is slow. Check for updates and restart the computer.

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